95 ok Privacy Policy

This Privacy Policy applies to all services and products on the 95 ok platform. When you use the 95 ok website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.

The purpose of this policy is to clearly inform you about what personal information we collect, why and how it is used, who it may be disclosed to, and what rights you have over your personal data. Before opening an account on this platform, we recommend reading our Terms and Conditions, which set out the detailed rules for using the service.

"Personal information" means any information that can directly or indirectly identify you. This includes your name, mobile number, email address, financial details, and device-related information.

95 ok collects user information in several ways. There are two main sources: (a) information you provide directly, and (b) information our systems record automatically.

2.1 Directly Collected Information

When registering and managing your account, you provide the following information:

• Full name and date of birth (for age verification — to confirm you are 21+)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Your preferences and communication choices

2.2 Automatically Collected Information

When you use 95 ok, our servers automatically record certain technical information, such as:

• IP address and device type (mobile, tablet, or computer)
• Browser type and version
• Operating system
• Information about pages you visited and the time spent on each page
• If you arrived via an affiliate link, details of that link
• Betting and gaming activity logs (history)

2.3 Identity Verification Information

During the account verification (KYC) process, we may request a copy of a government-issued ID and, where applicable, proof of address. This information is used solely to confirm identity and prevent fraudulent activity.

95 ok uses collected information for specific and legitimate purposes. We never use your data for unnecessary or undisclosed purposes. The main purposes are as follows:

• Account Management: Creating your account, keeping it secure, and managing login sessions.
• Financial Transactions: Processing deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer.
• Identity Verification: Confirming the age and identity of account holders, so that no minor or unauthorised person can use the platform.
• Customer Support: Resolving your questions and issues via live chat or email.
• Bonuses and Promotions: Correctly awarding bonuses and rewards you are eligible for.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Service Improvement: Analysing user experience to make the platform better.
• Responsible Gaming: Identifying problematic gaming behaviour and intervening in a timely manner, in line with our Responsible Gaming guidelines.

95 ok gives the highest priority to the security of your personal information. Our security measures include:

4.1 Technical Security

• All data transmissions are secured using SSL (Secure Socket Layer) encryption
• Sensitive information — especially payment details — is stored in encrypted form
• Regular security audits are conducted
• Firewalls and access controls are in place to protect against unauthorised access

4.2 Data Retention Period

We retain your information for as long as your account remains active or as needed to fulfil the purposes described in this policy. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and comply with contractual terms.

4.3 Response to Data Breaches

If a security breach occurs and it poses a risk to your rights and freedoms, 95 ok will notify you as quickly as possible and take the necessary steps.

Cookies are small text files stored on your device that help a website remember your preferences. 95 ok uses the following types of cookies:

5.1 Essential Cookies

These cookies are required for the basic functioning of the platform. Without them, it would not be possible to maintain a login session or process transactions. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies remember your language preference, settings, and other choices, so you do not have to re-enter the same information on every visit.

5.3 Analytics Cookies

These cookies help us understand how users interact with the platform. This information is collected in anonymised form and is used only to improve the service.

You can control or delete cookies through your browser settings. Please note that deleting certain cookies may limit some features of the platform.

95 ok does not sell your personal information to third parties. However, in specific circumstances, limited information may be shared with certain trusted partners to provide services:

6.1 Payment Processors

The necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services to process deposits and withdrawals. This information is used solely to complete transactions.

6.2 Technology Service Providers

The necessary amount of information is shared with technology partners that support the operation of our platform (such as cloud hosting and security services). They operate under strict confidentiality agreements.

6.3 Legal Obligations

If a competent court or regulatory authority requests information as part of a legal process, we may provide it in compliance with our legal obligations. Even in such cases, we share only what is strictly required.

6.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will inform users appropriately before any such event.

As a 95 ok user, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You have the right to request that any inaccurate information be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted. However, full deletion may not be possible if there are legal obligations.
• Right to Restrict Processing: You may request that your information be used only for limited purposes.
• Right to Data Portability: You have the right to receive a copy of your information in a structured, commonly used format.
• Right to Object: The right to object to certain types of processing of your information.

To exercise these rights, please contact our customer support team. We will process your request within a reasonable time. For more information about all our services and user rights, visit our FAQ section.

95 ok is in no way intended for persons under the age of 21. We do not knowingly collect personal information from any minor.

If we become aware that a minor has created an account on our platform and their information has been collected, we will immediately delete that information and close the account. Parents or guardians who believe their minor child has opened an account on our platform may contact us right away.

For more information on responsible gaming and the protection of minors, see our Responsible Gaming page, where these topics are discussed in detail.

95 ok may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will change accordingly.

For significant changes, we will notify you in advance by email or through the platform. If you continue to use the platform after a policy change, you are considered to have agreed to the updated policy.

We recommend that you visit this page regularly and keep yourself informed of any changes. For other important information about using the platform, you can visit our About Us page to learn more about 95 ok.

For any questions or concerns about this Privacy Policy or your personal information, please contact us:

Our team provides support in both Bengali and English. We will give your requests and complaints the attention they deserve.